Error Code 0xC00000C5: Causes and Solutions

Encountering error code 0xC00000C5 can be frustrating, preventing your programs from launching or causing system instability. This article will delve into the causes of this error, which operating systems it affects, common programs associated with it, and most importantly, effective solutions to resolve it.

What is Error Code 0xC00000C5?

Error code 0xC00000C5 typically manifests as a message stating "STATUS_UNEXPECTED_INTERRUPT." This indicates that your system encountered an unexpected interruption during a crucial process, leading to the program's failure. The error often appears when launching applications or booting up the operating system.

What Causes Error Code 0xC00000C5?

Several factors can contribute to this error:

  • Outdated Drivers: Incompatible or outdated device drivers can trigger unexpected interrupts, causing the error.
  • Hardware Issues: Faulty hardware components like RAM, hard drives, or graphics cards can lead to system instability and the 0xC00000C5 error.
  • Corrupted System Files: Damaged or missing system files essential for program execution can result in unexpected interrupts.
  • Malware Infections: Malicious software can interfere with system processes and cause errors like 0xC00000C5.

Affected Operating Systems

This error code primarily affects Windows operating systems, including:

  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8/8.1
  • Windows 10

Commonly Affected Programs

While the error can occur with various applications, some programs are more frequently associated with it, such as:

  • Games
  • Graphics Editing Software
  • Video Editing Software

How to Solve Errors

There are several troubleshooting steps you can take to address error code 0xC00000C5. Remember to backup your important data before attempting any major system changes.

Update Drivers

  1. Press Windows key + X and select Device Manager.
  2. Expand the categories to locate the device experiencing issues (e.g., Display adapters, Sound, video and game controllers).
  3. Right-click on the device and select Update driver.
  4. Choose Search automatically for drivers.

Run System File Checker

  1. Press Windows key + X and select Command Prompt (Admin).
  2. Type sfc /scannow and press Enter.
  3. Allow the scan to complete; it may take some time.

Check for Hardware Issues

  1. Run hardware diagnostics provided by your computer manufacturer.
  2. Consider testing individual components like RAM using tools like Memtest86.
  3. Monitor system temperatures to rule out overheating issues.

Scan for Malware

  1. Utilize a reputable antivirus or anti-malware program and perform a full system scan.

Perform a System Restore

  1. Press Windows key + R, type rstrui and press Enter.
  2. Follow the on-screen prompts to select a restore point prior to the error occurring.

Reinstall Windows

As a last resort, consider reinstalling your operating system. Remember to back up your data beforehand. Download the latest Windows installation media from Microsoft's website: https://www.microsoft.com/software-download/windows10

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