Windows Update Error 0x80072C24

This article will guide you through understanding and resolving the frustrating Windows update error 0x80072C24. This error typically manifests as a message stating that "There were problems installing some updates, but we'll try again later," followed by a list of failed updates. Understanding its causes and potential solutions can help you get your system back on track.

What Causes Error 0x80072C24?

Error 0x80072C24 usually points to issues with your system files, corrupted update components, or insufficient disk space. Other factors like outdated drivers, malware infections, or problems with your internet connection can also contribute.

Affected Operating Systems

This error code has been reported across various Windows operating systems, including Windows 10 and Windows 11.

Programs Commonly Affected

While the error primarily affects the Windows Update process itself, it can sometimes prevent other programs that rely on system updates or online connectivity from functioning correctly.

How to Solve Errors

There are several troubleshooting steps you can take to address this error:

Run the Windows Update Troubleshooter

Windows includes a built-in troubleshooter designed to identify and fix common update problems. Navigate to Settings (accessible via Windows key + I) and select Update & Security.

  • Click on Troubleshoot in the left sidebar, then choose Windows Update from the list of options.

Check Disk Space

Ensure you have sufficient free space on your hard drive for updates to download and install. At least 20GB is generally recommended.

Reset Windows Update Components

Resetting key update components can often resolve corruption issues.

  1. Open Command Prompt as an administrator (right-click the Start button, select "Command Prompt (Admin)").
  2. Execute the following commands one by one, pressing Enter after each:
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
  3. Rename the SoftwareDistribution and Catroot2 folders using these commands:
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old

  4. Restart the services in reverse order using these commands:

    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver

Run System File Checker (SFC)

SFC scans your system files for errors and attempts to repair them. Open Command Prompt as an administrator and type:

  • sfc /scannow

Update Drivers

Outdated drivers can sometimes interfere with Windows updates. Visit the website of your computer manufacturer or device manufacturers to download and install the latest drivers.

Check for Malware

Malware infections can disrupt system processes, including updates. Run a full scan using your antivirus software.

Temporarily Disable Antivirus

Temporarily disabling your antivirus software during the update process may resolve conflicts. Remember to re-enable it afterwards.

Clean Boot Your PC

A clean boot starts Windows with minimal drivers and startup programs, helping identify potential conflicts:

  • Press Windows key + R, type msconfig, and press Enter.

  • In the System Configuration window, go to the Services tab. Check the box for "Hide all Microsoft services" and click Disable All.

  • Go to the Startup tab and click Open Task Manager. Disable all startup items in Task Manager. Close Task Manager and click OK in the System Configuration window. Restart your PC and try updating again.

Repair Windows Installation

As a last resort, you can consider repairing your Windows installation using the built-in tools:

  • Access the Windows Recovery Environment by booting from a USB drive or DVD containing the Windows installation media.

  • Choose Repair your computer and then Troubleshoot.

  • Select Advanced options and then choose Startup Repair or System Restore.

For more detailed instructions on using these tools, you can visit Microsoft's support website. You can also download a fresh copy of the Windows installation media from download windows 10 or download windows 11.

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