Error Code 0x104: Causes and Troubleshooting

Error code 0x104 is a common issue that users encounter when attempting to install, update, or uninstall software on their computers. This error typically manifests as a message box stating "Error 0x104: The requested operation cannot be completed because the file is in use."

What Causes Error Code 0x104?

The root cause of error code 0x104 is usually that another process or program is currently using the file required for the installation, update, or uninstallation. This could be due to:

  • A running application accessing the necessary files
  • Background processes utilizing system resources
  • Antivirus software scanning files during the operation

Affected Operating Systems

Error code 0x104 can occur on various operating systems, including Windows versions like XP, Vista, 7, 8, 10, and 11.

Programs Commonly Affected

While this error can affect any software installation or update, it's commonly seen with:

  • Microsoft Office Suite
  • Adobe Creative Cloud applications
  • Antivirus programs
  • Game installations

These are just a few examples, and the specific program affected will depend on individual circumstances.

How to Solve Errors

There are several troubleshooting steps you can take to resolve error code 0x104:

Restart Your Computer

Restarting your computer often releases any locks on files and allows the installation or update process to proceed smoothly.

Close Unnecessary Programs

Closing any running applications, especially those that might be related to the software you're trying to install or update, can free up resources and prevent file conflicts.

Disable Antivirus Temporarily

Temporarily disabling your antivirus software may allow the installation or update to complete successfully. Remember to re-enable it afterward for protection.

Run the Installation as Administrator

Right-click on the installation file and select "Run as administrator" to grant elevated privileges, which can sometimes resolve permission issues.

Use System File Checker

Open Command Prompt as an administrator (search for cmd, right-click, and select Run as administrator) and execute the following command:

sfc /scannow

This will scan your system files for corruption and attempt to repair them.

Check Disk for Errors

Open File Explorer and navigate to "This PC". Right-click on your main drive (usually C:) and select "Properties". Go to the "Tools" tab and click "Check" under "Error checking". Follow the prompts to scan and repair any disk errors.

Reinstall the Software

If all else fails, consider uninstalling the problematic software completely and then reinstalling it from a fresh download. You can download the latest version of Microsoft Office from this link.

Remember to back up your important data before attempting any major troubleshooting steps.

Related Posts